
Hi, I'm Lisa
I enjoy the iterative process of designing new products, experiences, and ventures. I use human centered design + research to help teams learn, innovate, and grow.
I'm currently a Design Research Lead at Ford Motor Co, helping to define the next generation of electric vehicles and connected software experiences. Prior to joining Ford, I led research and innovation strategy across digital, physical, and service design challenges at ?What If! Innovation.
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I got my start in NYC supporting clients with digital content and experience strategy at Wieden + Kennedy and Big Spaceship.
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My specialty areas include:
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Human Centered Design
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Holistic service design across physical and digital touch points
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Generative design research
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Evaluative research (usability testing + experimentation)
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Pilot design + execution
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Concept development and storytelling
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Creative collaboration, project leadership and management